flyingcelt on "Extremely Slow Backup"
@JF the results of those speed test performed through IDrive software is in mbit, and surprise surprise.. by chance is the same cap speed that IDrive has set per single file (process idwutil_600.exe)....
View Articlehm72747 on "Archive Cleanup leaving folders behind"
Is unbelievable that after two years it is still not solved. You simply don't listen to your customers. After unsuccessfully try Google Backup & Sync (still have many bugs), I have moved today to...
View ArticleIDrive on "Archive Cleanup leaving folders behind"
@hm72747 Periodic Cleanup gives you more control by allowing you to set the frequency as well as the percentage of files to be considered. The frequency can be set to anything between 10 and 30 days;...
View ArticleMamaBear2017 on "how to see which files failed to backup?"
I'm in the same situation. Only 2 files failed, every backup. Id like to know which 2, so perhaps I could find out if they even NEED to be backed up, or I can exclude them and eliminate the message.
View ArticleIDrive on "how to see which files failed to backup?"
For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View ArticleHeim on "Bandwidth Test"
Same problems here. Their speed test always shows me precisely 10.0 Mbps down and 3.43 Mbps up, exactly the same numbers as a couple other posters in the thread. My actual Internet speed is 100 down...
View ArticleIDrive on "Bandwidth Test"
IDrive is designed to use the maximum bandwidth available on your network at the time of backup operations and we do not impose any bandwidth restriction on user accounts. Please forward us the logs...
View Article010101 on "Backups hanging"
I'm having the exact same problem using the Linux version 2.9 scripts. It randomly hangs on a file and after a long time finally quits with a "backup failed" message. After at least 3 or 4 tries I've...
View ArticleIDrive on "Backups hanging"
Please forward your observations to support@idrive.com and raise a ticket. We will have to review the logs to verify on which files the backup is failing. Our Tier 2 technical support team will review...
View Articlewebtechnick on "I cannot communicate with Idrive at all"
Lets see how long it takes to resolve. already emailed publicrelations IDrive Support 1:34 PM (17 hours ago) to me Dear ----------, Your request has been assigned a ticket number: ID---------. Please...
View ArticleIDrive on "I cannot communicate with Idrive at all"
@webtechnick We have sent a response through ticketing. Please let us know if you have not received the reply.
View Articledarren__ on "VMWare ESXi Backup"
Hello, I am attempting to backup an ESXi server with iDrive. It fails with no files to backup. Can someone confirm that IDrive supports the free ESXi? (i.e. VMWare Hypervisor)? v5.5. Many thanks, Darren
View Articletaliesin1077 on "IDrive eats my entire Internet connection"
The last few days, since I've installed IDrive, whenever IDrive is backing up, my Internet goes nonexistent. I have a ping -t to http://www.google.com and the ping just starts dropping massive numbers...
View ArticleYour Computer Guy on "Bandwidth Test"
IDrive moderator, can you explain why iDrive process is not having any network activity when doing download and upload tests? I thought the purpose of the test was actually testing the speed? How is it...
View ArticleYour Computer Guy on "Idrive slow restore, capped to 3 Mbit/s?"
Flyingcelt, same observation. What's funny, is that there is no network activity whatsoever during the so-called "bandwidth test". Whatever it's testing... it's not the network speed. Can be confirmed...
View ArticleMungDrool on "iDrive fails on scheduled backup"
ORIGINALLY ADDED TO FEATURES AND ENHANCEMENTS FORUM - I have two windows 10 machines that are scheduled to back up overnight. They are both failing with the same message: Scheduled backup has been...
View ArticleSteelrat on "Infinite loop preparing file list"
I am facing the same problem. If anything interrupts the backup and I re-start it, it winds up in the "preparing file list" stage for forever. Multiple computers do the same thing. Any thoughts on why...
View ArticleIDrive on "IDrive eats my entire Internet connection"
IDrive will not open a VPN tunnel connection to backup your data. Also your internet connection will be stable when a backup is initiated. Hence, in order to investigate this issue, please login to...
View ArticleIDrive on "Bandwidth Test"
@Your Computer Guy We are looking into this. We will contact you with an update soon.
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