The last few days, since I've installed IDrive, whenever IDrive is backing up, my Internet goes nonexistent. I have a ping -t to http://www.google.com and the ping just starts dropping massive numbers of packets, along with destination net unreachable errors. I could see speeds dropping when IDrive is backing up, but to have this amount of packet loss? I can immediately resolve the issue by stopping my backup. Instantly, ping replies return, with low latency.
I did Backup Express, so once the drive is back at your location and you import the data, my backups will drop in frequency and size, etc, but is this normal from your point of view? Does iDrive open a VPN tunnel connection to back up to your data center?