IDrive on "Scheduled backups stopped since 10 Sept 2015 & ERROR: auth failed...
We require more information on your exact requirement. For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View Articlenaifyboy on "Synology App keeps stalling"
I was requested to contacted support so they could connect remotely and troubleshoot. when I spoke to support I was told they didn't need to connect and another version was due out within 48 hours....
View Articlenaifyboy on "Synology Version 2.03.16 regression"
Again - you advise us of a time when the new version will be released but still nothing a week later
View ArticleIDrive on "Synology App keeps stalling"
@naifyboy : We are checking this with our development team, we will contact you with an update soon.
View ArticleIDrive on "Synology Version 2.03.16 regression"
@naifyboy : We are checking this with our development team, we will contact you with an update soon.
View Articlenaifyboy on "Synology App keeps stalling"
Can I at least get an ETA? If not please refund my account so I can use a product which works as advertised.
View Articlecostheo on "QNAP iDrive app password not accepted since upgrade"
Hi, Today I updated the Qnap firmare to 4.2 and the iDrive app to 2.03.09. The app doesn't accept my password. If I login through idrive.com then it accepts the password so there's nothing wrong with...
View ArticleIDrive on "QNAP iDrive app password not accepted since upgrade"
@costheo For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View ArticleDrDan on "iDrive Backup Engine Stopped."
I have Windows 7 and started having the same problem as everyone else, also have tried recommended steps by Moderator and do not see IDriveService. The last post was 3 weeks ago? Still no fix?
View ArticleJimmyM on "Synology Issues"
Okay, I got tripped up on a PHP extension not being enabled and that caused me issues getting iDrive working on my Synology DS409. Once I found an obscure forum post indicating you need to enable...
View ArticleIDrive on "iDrive Backup Engine Stopped."
@DrDan Please let us know your account user name or place a support request at the following link: https://www.idrive.com/support Our Tier 2 technical support team will analyze the issue further and...
View ArticleIDrive on "Synology Issues"
Our Teir 2 technical support team has responded to the ticket. Please let us know if you have not received the mail.
View ArticleJimmyM on "Synology Issues"
I received the email asking for a chat and screen sharing session. I don't honestly know that I have the time to put into troubleshooting a product/service I was assured worked with my specific model...
View ArticleUser777 on "iDrive on Synology shows 0% of storage used"
I went on chat about a month ago and have yet to get an answer. I installed the latest version of the Synology app. When I go to the iDrive main screen from within that app it shows that I have 0% of...
View Articlenaifyboy on "Synology Issues"
I took part in 2 remote sessions which got me nowhere, just watched someone bum around on my screen with no real clue what he was looking at - and now they are asking me for another. I don't have the...
View ArticleIDrive on "iDrive on Synology shows 0% of storage used"
We have released a new version of IDrive for Synology package (Version: 2.03.17). Please install the latest version. Let us know if the issue persist.
View ArticleIDrive on "Synology Issues"
@naifyboy We have released a new version of IDrive for Synology package (Version: 2.03.17). Please install the latest version. Let us know if the issue persist.
View ArticleIDrive on "Synology App keeps stalling"
@naifyboy We have released a new version of IDrive for Synology package (Version: 2.03.17). Please install the latest version. Let us know if the issue persist.
View ArticleJimmyM on "Synology Issues"
Your webpage still shows 2.03.16. I've downloaded and installed the new package, still cannot add files to the backup set. This is from the logs: 2015-11-04 06:56:35 root <username redacted>...
View ArticleJimmyM on "Synology Issues"
I got lucky - I've only been signed up for two days and should be getting my full refund shortly. Sad to say this didn't work out for me as the interface looked good (from the screenshots I saw since...
View Article