IDrive on "Android App Ignores Various Files"
Our development team is currently working on implementing few minor enhancements which will address the reported requirement.
View Articleibnsaud on "Bandwidth Test"
My independent bandwidth tests right now are reporting about 87 Mbps down and 11.88 Mbps up. This is my typical CAT5 bandwidth (Xfinity). Your bandwidth test reports 10 Mb/s down and 3.43 Mb/s up. Your...
View ArticleIDrive on "Bandwidth Test"
IDrive is designed to use the maximum bandwidth available on your network at the time of backup operations and we do not impose any bandwidth restriction on user accounts. Please send out an error...
View Articleibnsaud on "Bandwidth Test"
I've sent the error report just now. No rush but I am interested. My wife has Carbonite and we are looking for a faster solution. I'm testing iDrive on my PC. Right now, it seems like a lot of us...
View ArticleIDrive on "Bandwidth Test"
The initial backup will take time, because all the data needs to be backed up as Full backup. However, once the initial backup is completed, the subsequent backup will take place faster, as only the...
View Articleibnsaud on "Bandwidth Test"
I attached under separate email [Thursday 12/17/2015 12:39 PM USA CT] screen shots what I'm talking about. My real bandwidth seems to be very different from what the iDrive application reports is. I’m...
View ArticleIDrive on "Bandwidth Test"
Thank you for providing us the requested information. Our Tier-2 Technical team has forwarded this to our concerned development team for further analysis. Our team will get back to you via the same...
View Article2342341 on "Windows 8.1 Keeps crashing during backup"
Hello, I have installed the iDrive app on all of my devices, but on my work laptop (Windows 8.1), its consistently BSODing my computer. I have tried to start in safe mode + networking (to eliminate any...
View ArticleCell2187 on "Admin user can't backup user's folders - lack of permission"
I love idrive. I have very view problems with it. I am a little disappointed by the lack of response on this forum post. It seems like a no brainer to have a tech spend a few minutes to post some sort...
View ArticleIDrive on "Windows 8.1 Keeps crashing during backup"
Our application is compatible on Windows 8 as well. We require more information on this issue and hence could you please contact us on live chat where we can analyze this issue further:...
View ArticleIDrive on "Admin user can't backup user's folders - lack of permission"
We are not overriding any of your system related permissions. Hence, if OS is denying the permissions for those folders our application will not have the referred permissions set by OS. Those are...
View ArticleMs Debra on "iDrive on Synology shows 0% of storage used"
Has there been any further information regarding @User777's report of failed backups in version 2.03.17? I am still on 2.03.16 and hesitate to upgrade based on this report. "0%" storage is a tolerable...
View ArticleLtColC on "IDrive no longer working"
I have windows 10 installed and I no longer can manually backup files or have files scheduled to be backed-up. I also have the error message that states "I Drive back up services has been stopped....
View ArticleIDrive on "iDrive on Synology shows 0% of storage used"
@Ms Debra we are looking forward to the logs from @User777. There are no issues with the latest version of the app and this issue seems to be system specific. we will update the forum if we hear from...
View ArticleIDrive on "IDrive no longer working"
We request you to send across the application logs to our tier-2 team who can look into the issue you are facing. The error report can be sent by using the "Send Error Report" option from the IDrive...
View Articlepclaphamnz on "DataCenter Edition on Raspberry Pi"
Hi, I don't know if i can run the DataCenter Edition on my personal account for starters. Also when logging into the Login page (step 2) i get Oops. Please fix the following error: [errno 8] exec...
View ArticleIDrive on "DataCenter Edition on Raspberry Pi"
We request you to let us know your account username or the email address that you have registered with us. You can also place a support request at the following link: https://www.idrive.com/support We...
View ArticleAli Baba on "iDrive Backup Engine Stopped."
I have Windows 7 pro and The backup started having issues 4 days ago. I called and even though I have, 6.5.0.7, supposedly the latest, I was told to uninstall, wipe out all the remnants and re-install....
View ArticleRyanM on "iDrive Not Seeing Drives that are Mapped in Windows "Drive is...
I just converted over to a new iDrive account from having a legacy account. Previously, in my legacy iDrive account I was backing up mapped drives to my NAS. Now in the new iDrive, when attempting to...
View ArticleRyanM on "iDrive Not Seeing Drives that are Mapped in Windows "Drive is...
I solved my own problem.... I restarted the computer and this time it worked. Maybe a note for the developers to force a restart after install. Seems iDrive wasn't primed at install.
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