patm on "Synology App keeps stalling"
I have the exact same issue with the lastest version of IDrive: Total files considered for backup : 2515 Total files backed up : 0 Files already present in your account : 0 Total files failed to backup...
View ArticleLondinense on "IDrive Express: why bother?"
I am glad to report that the files from my IDrive Express have now been uploaded (But no explanation as to why it took so long!)
View ArticleGregC on "Why do you even have forums?"
You're absolutely correct, and as someone new to the forums it's incredibly frustrating. Any time I see a post and think, "oh, that might have the answer I'm looking for", I open the thread and it's...
View ArticleIDrive on "IDrive Express: why bother?"
Thanks for the update. In case of any concerns, you can get in touch with us any time.
View ArticleIDrive on "Why do you even have forums?"
Thanks for the valuable feedback. Some of the reported cases will be system specific and it is essential for us to analyze the logs to understand the issue and provide the resolution. Hence we request...
View ArticleIDrive on "Synology App keeps stalling"
@patm please let us know your username for further analysis. Alternately you can place a support request at https://www.idrive.com/support Our Tier 2 technical support will review the issue and will...
View Articleatzmon_s on "iDrive Backup Engine Stopped."
I have the same issue (using Win7), started right after the last update of IDrive. IDriveService is not listed on SCM, so I can't start it. Also, "Next Scheduled Event" refers to 3 days ago, probably...
View Articlefenpeppertree on "IDrive "Archive Cleanup" dialog box always on top (even...
The IDrive "Archive Cleanup" does not even allow full screen videos to play. It stays on top of anything and everything. It also, is "always on top" for videos playing full screen in the VLC media...
View ArticleIDrive on "iDrive Backup Engine Stopped."
In order to investigate this issue further, please login to your account from the application and click on your account username on the top right corner of the screen. Please use the "send error...
View ArticleGregC on "Android App Ignores Various Files"
It seems as though the Android app completely skips over certain files and file types. I have an internal /CallRecordings/ directory that has some .amr files in it, and when I backup 'Other Files' they...
View Articletest2000 on "IDrive on Synology DSM 6.0 Beta"
Hello any change that I can get IDrive 2.03.17 get running on Synology DSM 6 Beta In the installation instruction it says that Web Station must be activated... however in DSM 6 Web Station...
View ArticleIDrive on "Android App Ignores Various Files"
Currently IDrive do not backup all the files from an sdcard as there can be lot of temporary files. Our development team has considered your requirement and may include backing up of all possible file...
View ArticleGregC on "Android App Ignores Various Files"
That may explain why the .amr files aren't being backed up, but it doesn't explain why the FolderSync settings backups aren't being backed up. The extension on the files is .db, and I saw other .db...
View ArticleIDrive on "IDrive on Synology DSM 6.0 Beta"
We are checking this with our development team. we will contact you with an update soon.
View ArticleJustinH on "Admin user can't backup user's folders - lack of permission"
I am having the identical issue with our Windows 2012 server backup- The program runs from the administrator's account but I get "There is no permission to backup the folder" errors in the log for...
View ArticleIDrive on "Admin user can't backup user's folders - lack of permission"
@JustinH Please send out an error report to our Tier-2 technical team using the IDrive application by clicking on Username on top right corner and select "Send Error Report". One of our Technician will...
View ArticleIDrive on "IDrive "Archive Cleanup" dialog box always on top (even when Hulu...
We have forwarded your observations to our development team and they are looking into this. They will include necessary enhancements in the future release of the application. We currently do not have...
View ArticleIDrive on "Android App Ignores Various Files"
We have forwarded your request to our development team. We will contact you with an update soon.
View ArticleIDrive on "IDrive on Synology DSM 6.0 Beta"
You may install the web-station from the package-center which is listed under utilities. Please update the IDrive for synology package and check if it works.
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