cynthiasmith on "Error parsing"
I just signed up for iDrive, and for one of my computers, it works like a dream. For my other computer however, I'm having a lot of issues. Whenever I go to launch iDrive on this computer, I receive...
View ArticleIDrive on "iDrive Backup Engine Stopped."
@Ali Baba Please let us know the ticket number that was assigned to this issue. We will review the ticket and will contact you with an update.
View ArticleIDrive on "iDrive Not Seeing Drives that are Mapped in Windows "Drive is...
Thanks for the update. In case if you require any further assistance, please get in touch with us.
View ArticleIDrive on "Error parsing"
We require more information on the reported issue. For immediate assistance, we request you to get in touch with us on the live chat from the following: https://www.idrive.com/support
View ArticleEricJ on "Local backup-Permission denied"
You can easily change ownership of a file or a directory like this (if you are the administrator): 1) Right-click on the file and select "Properties" 2) Select the security tab 3) Click on...
View Articleeboepple on "Why do you even have forums?"
I just started idrive on Dec. 30 and have been told repeatedly that they have to review the logs for every issue. They refuse to admit that they have glitches, and are not responsive. The forum is a...
View Articleeboepple on "Bandwidth Test"
I can say that the Idrive bandwidth test is a farce. It always reports the same regardless what the reality is. It is window dressing. The biggest reason that the backup takes so long is that it keeps...
View Articleeboepple on "I cannot communicate with Idrive at all"
I believe that there are Idrive server issues that they refuse to acknowledge.
View Articleeboepple on "Poor support"
Why would you send replies to forum questions to the individual instead of posting it on the forum, which is the reason for the forum, to share information? I agree that Idrive support is generally...
View Articletmarkoski on "Drive just hangs and displays Preparing File List"
IDrive just hangs and displays Preparing File List but doesn't do ANYTHING. This has been a REPEATED problem with IDrive and I'm getting tired of it. This is NOT a problem with my firewall! I can...
View Articletmarkoski on "Drive just hangs and displays Preparing File List"
It appears that this bug is being caused by the repeated re-installation of Microsoft Update KB3035583. This is the annoying update that tries to get everyone to update to Windows 10. The Update will...
View ArticleAmitkumard on "IDrive Sync user ID and password different from IDrive user ID...
I am also not able to login to iDriveSync.com but able to login to iDrive.com. My email id associated with the account is amitkumard.84@gmail.com
View ArticleIDrive on "IDrive Sync user ID and password different from IDrive user ID and...
@Amitkumard We see that you have an IDrive account under the email address that you have provided us. Sync feature in currently available in IDrive application. You may use your IDrive account for your...
View ArticleIDrive on "Drive just hangs and displays Preparing File List"
Thanks for the update. In case if you require any further assistance, please get in touch with us any time.
View ArticleIDrive on "Why do you even have forums?"
@eboepple please let us know the ticket number that is assigned to this issue.
View ArticleIDrive on "I cannot communicate with Idrive at all"
@eboepple please let us know the ticket number that is assigned to this issue.
View ArticleIDrive on "Poor support"
@eboepple we apologize for the inconvenience caused. Please let us know the ticket number that was assigned to this issue so that we can review the ticket and contact you with an update.
View ArticleIDrive on "Bandwidth Test"
@eboepple We have forwarded your concerns to our development team. Let us know the ticket number that has been assigned to this issue so that we can review, analyse the issue and provide you with a...
View Articletmarkoski on "Drive just hangs and displays Preparing File List"
The problem still exists. This has been reported MULTIPLE TIMES> When will it be FIXED!?
View ArticleIDrive on "Drive just hangs and displays Preparing File List"
@tmarkoski we require logs to analyse this issue. Please forward us the logs using "send error report" option in the application. Our Tier 2 technical support team will review the logs and contact you...
View Article