tmarkoski on "Drive just hangs and displays Preparing File List"
Here's the ticket # ID00783635 For the record, your support is absolutely HORRENDOUS. You people don't even read the email reports that come in. You constantly ask the same inane questions over and...
View ArticleIDrive on "Drive just hangs and displays Preparing File List"
We are checking this with the team concerned. We will contact you with an update soon.
View ArticleDean on "Using iDrive and VirtualBox (problem solved)"
I am running VirtualBox 5.0.10 under Windows 7 (64b). I have a couple of "guest" machines that use Windows 7 (64b) and on those I have iDrive 6.5.0.10 running. I found that the guest machines would...
View Articlekerremax on "Poor support"
As the owner and president of a small business I personally contacted IDRIVE last week Janaury 12th, 13th,14th, 15th to help recover data that apparently went missing ( dates are all 12/31/1979 and 0MG...
View ArticleMobilityConcierge on "Outlook PST backup"
Just purchased iDrive - are my Outlook pst files being backed up?
View ArticleIDrive on "Poor support"
@kerremax If the data was backed up, the same will be available in your account. There wont be any issues with the integrity of the backed up data. Please let us know the ticket number that was...
View ArticleIDrive on "Outlook PST backup"
You can login to your account at http://www.idrive.com and search for .pst files in the search bar. In case if these files were backed up, they will be listed in the search results.
View ArticleBrother52 on "support call open since September and still not fixed"
I have been having slow backup problems since September last year, i have lost count of the number of emails I have received from idrive support but they go in a cycle; 1. we're sorry our back-end...
View ArticleIDrive on "support call open since September and still not fixed"
This issue has been escalated and our development team is looking into this. We will follow up with the team and will contact you with an update soon.
View ArticleBrother52 on "support call open since September and still not fixed"
thanks, I have previously had a couple of remote support sessions and I've submitted trace route info etc. but I don't see why the backup speed should be less than the Idrive speed test figure, which...
View ArticleBrother52 on "support call open since September and still not fixed"
would you like me to do a sppedtest.net report for a server local to you? if so let me know where
View ArticleIDrive on "support call open since September and still not fixed"
Our development team has necessary details pertaining to this issue. They are looking into this. We will contact you with an update soon.
View ArticleBrother52 on "support call open since September and still not fixed"
so i received an email. It was laughable. they think I'm backing up all of the drives on my machine, including the C drive. So, if they had looked they would see that the C drive backup is parts of the...
View ArticleBrother52 on "support call open since September and still not fixed"
also when testing i create a folder with about 10GB of data in it and just back that up, in order to get a sensible speed report, so, guess again please.
View Articlerolfl on "IDrive on Synology DSM 6.0 Beta"
I have installed DSM6 beta2, even after installing web-station I can not get Idrive 2.03.17 to show. http://diskstation.lan/IDrive/index.php give 404 error. Any specific settings needed to the...
View ArticlePatL on "IDrive on Synology DSM 6.0 Beta"
With DSM 6.0 beta 2, web station installed, I can see the idrive app launch, but I get "host not resolved" when I enter my credentials
View ArticleIDrive on "IDrive on Synology DSM 6.0 Beta"
IDrive for Synology is currently not supported on DSM 6.0 beta 2. Our development team is currently working on it and will release a compatible package soon. We do not have an ETA on this. We will post...
View Articledormartin on "iDrive Sync only downloads"
Hi, I use iDrive on my Mac. All works fine, but I have a problem with iDrive Sync. No file or directory I create is uploaded to the web or other devices. Only files I created on other devices (for...
View ArticleIDrive on "support call open since September and still not fixed"
Our development team is looking into this and has requested for more time. We will contact you with an update soon.
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