BackupTester on "Local backup-Permission denied"
Trying this service and was working for awhile, did one desktop upgrade, but now having the same problem, all backups fail due to due to: "insufficient access rights, some file(s) / folder(s) included...
View ArticleBackupTester on "Backup Fails after Last update"
Trying this service and was working for awhile, did one desktop upgrade, but now having the same problem, all backups fail due to due to: "insufficient access rights, some file(s) / folder(s) included...
View ArticlePablo C on "IDrive Support Ticket #ID01101774 - Sync not working on Windows...
I created a ticket 5 days ago and I never received any feedback.
View ArticleIDrive on "Can't login to IDrive Synology Backup App"
Please update the app to latest Version: 2.03.27 to resolve the issue. You may download the the latest version from the following link and perform a manual installation:...
View ArticleIDrive on "Can't get idevsutil to back up"
Please forward your observations to support@idrive.com and raise a ticket. Our Tier 2 technical support team will analyze this issue and will contact you with an update.
View ArticleIDrive on "Local backup-Permission denied"
@BackupTester let us know the ticket number that was assigned to this issue when the issue was reported.
View ArticleIDrive on "IDrive Support Ticket #ID01101774 - Sync not working on Windows...
Our Tier 2 technical support team is looking into this and they have sent a response via ticketing. Please get in touch with us if you have not received the same.
View ArticleIDrive on "Backup Fails after Last update"
@BackupTester If your backup set contains files/folders that have insufficient access rights, IDrive will not backup those files/folders. Hence in such a case, by default, your backup will be...
View ArticleBackupTester on "Backup Fails after Last update"
"To ignore file/folder level access rights/permission errors, Go to the 'Settings' tab. Select 'Ignore file / folder level access rights / permission errors' option. This will ignore any access...
View ArticleBackupTester on "Local backup-Permission denied"
"@BackupTester let us know the ticket number that was assigned to this issue when the issue was reported." ID01104155
View ArticleBackupTester on "Super Slow Backup Times"
Me too, a local external drive scheduled backup with no changes to the files is taking 1.5 hrs with no more than 70gb, Mozy does this in a matter of a few minutes.
View ArticleIDrive on "Backup Fails after Last update"
The latest version of IDrive application is Version 6.6.0.3 Released on 05/18/2017. For immediate assistance, please get in touch with us on live chat from the following link:...
View ArticleIDrive on "Local backup-Permission denied"
@BackupTester Our Tier 2 technical support team has sent a response through ticketing. Let us know if you have not received the response.
View ArticleIDrive on "Super Slow Backup Times"
Let us know the external drive interface type for further analysis. Please raise a ticket for this issue by forwarding your observations to support@idrive.com Our Tier 2 technical support team will...
View ArticleTerry_T on "Can't login with Synology DS216j"
I create an account, installed the 2.03.27 IDrive app. Was able to configure and install the app on my Synology DS216j, however I cannot log into my IDrive account from the Synology. I'm sort of at a...
View ArticleIDrive on "Can't login with Synology DS216j"
Please forward your observations to support@idrive.com Our Tier 2 technical support team will analyze this issue and will contact you with an update.
View ArticleYambo on "Archive Cleanup leaving folders behind"
Im going to leave iDrive now because you cannot fix this shit.
View ArticleIDrive on "Archive Cleanup leaving folders behind"
@Yambo We have forwarded this request to our development team. They may consider including this feature based on feasibility. We do not have an ETA on when this feature will be made available.
View ArticleTomcat14 on "user name sent in HTTP?"
Looking at traffic on my network I noticed some traffic to IDrive sent to IP 205.144.165.126 is sent over HTTP. This traffic happens to include the iDrive user name for the local IDrive account along...
View Articlecdrinc on "Archive Cleanup leaving folders behind"
I'd like to echo what has been said by other users here. As a long time idrive customer the service is no longer a viable backup solution because: 1. Archive cleanup leaves behind empty folders. 2....
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