IDrive on "Super Slow Backup Times"
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View ArticleIDrive on "Backup Fails after Last update"
For immediate assistance, please get in touch with on live chat from the following link: https://www.idrive.com/support
View ArticleIDrive on "iBackup cannot see connection to mapped drives"
Please forward your observations to support@idrive.com Our Tier 2 technical support team will analyze the issue and will assist you with the resolution.
View ArticleIDrive on "IDrive Sync sharing doesn't works with Chrome"
Please forward your observations to support@idrive.com Our Tier 2 technical support team will analyze this issue and will assist you with the resolution.
View ArticleDenny Stump on "Backup Fails after Last update"
Is this a common problem after the last update. I have 259 files that won't backup on a desktop computer and get the same messages. I'm not going to be here to work on this for a couple of weeks but...
View ArticleIDrive on "Backup Fails after Last update"
We request you to send us the complete log files of IDrive application by using the "Send Error Report" feature. You can find the Send Error Report feature under the "Help" menu after you login to...
View ArticleJoe G on "Having several issues with IDrive"
My computer environment: Windows 10 latest build Trend Micro Internet Security 2017 IDrive latest update Data primarily stored on a local Passport USB drive Backups are directly from the local USB...
View ArticleIDrive on "Having several issues with IDrive"
For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View Articlenyhunter77 on "idrive is not syncing"
I moved a folder of 2017 photos to the idrive sync folder on my imac. It still says up to date. It is not syncing ! Please fix!
View ArticleIDrive on "idrive is not syncing"
Please forward your observations to support@idrive.com. Our Tier 2 technical support team will analyze this issue and will get in touch with you.
View Articlemnewdigate on "Super Slow Backup Times"
I just replied. The updated version is even slower. I am backing up to a local NAS device and it is barely creeping above 1Mb/s on a gig network. I have tested numerous machines and networks and all...
View ArticleJeff Broughton on "Unable to cancel account - no cancelation mechanism"
I canceled my automatic renewal, and I still got a message that my the sight tried to charge my credit card.
View Articlebmilla99 on "Can't login to IDrive Synology Backup App"
I have an IDrive account and can login to IDrive. I just installed IDrive on my Synology. When I launch it for the first time it takes me to IDrive Synology Backup page and asks for my user name and...
View ArticlePapaLazarou on "Can't login to IDrive Synology Backup App"
I am also encountering the same issue It was working yesterday.
View ArticleIDrive on "Super Slow Backup Times"
@mnewdigate The reported issue has been escalated to the development team team concerned. Our Tier 2 technical support team will contact you with an update soon.
View ArticleIDrive on "Unable to cancel account - no cancelation mechanism"
@Jeff Please get in touch with our billing team on phone or you can write to them at support@idrive.com Our billing/sales team will check your account details and will contact you with an update.
View ArticleIDrive on "Can't login to IDrive Synology Backup App"
Please forward your observations to support@idrive.com Our Tier 2 technical support team will analyze the issue and will assist you in resolving the reported issue.
View Articlenwardrip on "Backup Fails after Last update"
I have been running into the same issue after the last update. I have dozens of folders that can no longer be backed up due to no permissions, e.g.: [ERROR] [05/24/2017 22:01:37] [[C:\Documents and...
View Articlemajkilde on "Can't login to IDrive Synology Backup App"
Have the same problem. Just installed iDrive on a new Synology DS416play. I can't login to the iDrive app. Same username/password works fine on idrive.com
View Articlemataratones on "Can't get idevsutil to back up"
Hi, new member, using from Linux. I got the account configured and got the server address, but the backup command always fails with idevs: connection unexpectedly closed (0 bytes received so far)...
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