IDrive on "Any Glitches or Snags! Let us know."
Please let us know your account username or the ticket number that was assigned to this issue.
View ArticleNot Sure on "Any Glitches or Snags! Let us know."
Not sure where/how I'm supposed to supply this sensitive information. I have seen no "ticket number" for this inquiry by the way.
View ArticleIDrive on "Any Glitches or Snags! Let us know."
Please forward your observations to support@idrive.com . You will get an automatic reply with the ticket number. Please share us the ticket number on this Forum.
View Articlemnewdigate on "Super Slow Backup Times"
I see this appears to be a common 'issue' with users of iDrive. I have some remote users that I use iDrive to backup their laptops. One laptop took over a week to backup. I am now testing backing up...
View Articlemnewdigate on "Super Slow Backup Times"
For example I just copied a 2.5GB file to the exact same folder in 45 seconds. iDrive is at 1.07GB at 24 minutes time elapsed.
View Articlemnewdigate on "Super Slow Backup Times"
I have tested several other backups and all run around 20-30MB/s where iDrive is less than 1Mb/s. EaseUS Iperius Windows Backup Synology Cloud Station
View ArticleNot Sure on "Any Glitches or Snags! Let us know."
ID01087310 is the magic ticket number.
View ArticleIDrive on "Backup Fails after Last update"
@BobT We have forwarded your feedback to our development team. We will contact you with an update soon.
View ArticleIDrive on "Any Glitches or Snags! Let us know."
We are looking into this. we will contact you with an update soon.
View ArticleIDrive on "Super Slow Backup Times"
Please forward your observations to support@idrive.com. Our Tier 2 technical support team will analyze this issue and will contact you with an update.
View ArticleJames_psx on "Synology app keeps asking for Synology Account (For Sync) and...
I've recently installed the application on the latest version of Idrive (2.03.26 and Synology(6.1.1-15101 Update 2) The Idrive keeps asking for login to both Synology Sync and Idrive Account when I...
View ArticleIDrive on "Synology app keeps asking for Synology Account (For Sync) and...
Scheduled backups will continue in logged off mode. In case of any issues, please raise a ticket by forwarding your observations to support@idrive.com
View ArticleGatsbyCat on "Archive Cleanup leaving folders behind"
Last post on this thread was 8 months ago. Having to go and manually find and delete empty folders in the archive is inefficient. Is there actually work being done to fix this? Asking the iDrive...
View Articlestevezpc on "Backup Fails after Last update"
I am having the same problem with the same error messages: "There is no permission to backup the folder" I have attempted to backup several times and get the same results. [ERROR] [05/15/2017 22:14:57]...
View ArticleMordorf on "2.03.16 issues on Qnap TS-451+ Archive Cleanup not working"
Since installing the latest iDrive version, 2.03.16, I am unable to perform an archive cleanup. This is resulting in my iDrive space filling up. I keep going over the space limit and have to purge old...
View ArticleGary at Gasman on "iBackup cannot see connection to mapped drives"
I have been having this problem for a while on Win2003 server. It seems the mapped drive eventually is dropped if there is no activity on the drive for a while. One thing that seemed to help is to turn...
View ArticleIDrive on "Archive Cleanup leaving folders behind"
Currently archive cleanup will list only files for deletion and not the folders. We do not have an ETA on when this feature will be made available.
View ArticleIDrive on "2.03.16 issues on Qnap TS-451+ Archive Cleanup not working"
Please forward your observations to support@idrive.com. Our Tier 2 technical support team will analyze the issue and will contact you with an update.
View ArticleJoniAntequera on "IDrive Sync sharing doesn't works with Chrome"
Hello, The files I try to share in my IDrive-Sync folder does't appear in Chrome web browser (appears like it's always refreshing them). It's possible share them if the folder is not the IDrive-Sync or...
View ArticleIDrive on "Any Glitches or Snags! Let us know."
Our Tier 2 technical support team had requested you to get in touch with us on live chat. They will be able to analyze the reported issue and provide a resolution for the same.
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