IDrive on "idrive client intermittently unable to backup after Mikrotik...
Our Tier 2 technical support team has escalated this issue and the ticket number is ID01046217. We will contact you with an update soon.
View ArticleTaylor911 on "idwutil high cpu usage"
Same thing seen here. Current version of iDrive (just updated yesterday). Job running eating up 70% CPU. I stopped the job. No change (well, 10% drop). I exited the systray program. No change. I...
View Articledavid_idrive on "idrive client intermittently unable to backup after Mikrotik...
Still waiting, 5 days ago?
View ArticleIDrive on "idwutil high cpu usage"
@Taylor911 Please let us know the ticket number that was assigned to this issue. We will review the ticket and will contact you with an update.
View ArticleIDrive on "idrive client intermittently unable to backup after Mikrotik...
@david_idrive Our development team is looking into this. We will contact you with an update soon.
View ArticleKevinP on "Synology Backup Version 2.03.24 - nothing but spinning in Backup...
I successfully installed the Synology Backup Version 2.03.24, and was able to select the volume/path of my Synology I wanted to backup. But now, whenever I get into the app, and go to "Backup", I get a...
View ArticleRich K on "auto-renewal scam"
I signed up for a $5.99 account for one year. I tried it a few times and didn't like it. A year later I was charged $59.95 that I was unaware of. When I saw this on my credit card statement, I tried to...
View Articlepdevries on "account is temporarily unavailable due to maintenanceWe regret...
Locked out of my account now for over 3 days with complete inability to access backed up files. Backup itself failing every backup. The basic concept of a backup/restore service is that you need to be...
View ArticleIDrive on "Synology Backup Version 2.03.24 - nothing but spinning in Backup...
We request you to raise a ticket by sending an email to support@idrive.com. Our technical support team will analyze the issue and will contact you with an update.
View ArticleIDrive on "account is temporarily unavailable due to maintenanceWe regret any...
Please let us know the ticket number that was assigned to you when the issue was reported. We will review the ticket and will contact you with an update.
View ArticleIDrive on "auto-renewal scam"
@Rich send us the account username/registered email address from the following link so that we can check: https://www.idrive.com/support
View Articlehm72747 on "Problem accesing the files via web site"
Constantly when I want to access to the backup files via web, the page starts loading the content and never ends: http://tinypic.com/view.php?pic=313mzyd&s=9#.WOqLFZArLEY This happens on my three...
View ArticleIDrive on "Problem accesing the files via web site"
Please forward your observations to support@idrive.com. Our Tier 2 technical support team will analyze this issue and will contact you with an update.
View ArticleAnotherUnhappyiDriveUser on "Cancelling Account"
I was recently billed nearly 10x my annual subscription price for data overages, to which I was never notified, and which were created through a glitchy scheduling feature combined with the inability...
View Articlesledr on "Office 365 backup changed the names of all my OneDrive folders that...
Here is an example, the folder name was: Admin Notes on OneDrive but after it was backed up to IDrive, the name became: Admin%20Notes. This happened with all my folders that had spaces in the name of...
View ArticleDaveP on "iDrive Linux Stopped Working"
Sine about 23MAR17 the iDrive backup on my Debian box has stopped working. I get notification emails and they state that another backup is in operation. It isn't. Logging into the server and trying a...
View ArticleIDrive on "Cancelling Account"
For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View ArticleIDrive on "Office 365 backup changed the names of all my OneDrive folders...
Please forward your observations to support@idrive.com. Our technical support team will investigate the reported issue and will contact you with an update.
View ArticleIDrive on "iDrive Linux Stopped Working"
Please raise a ticket by forwarding your observations to support@idrive.com Our technical support team will analyze this issue and will contact you with an update.
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