IDrive on "IDrive Express: why bother?"
We have resent the response. Let us know if you have not received the same.
View ArticleAlan2016 on "IDrive Express: why bother?"
Nothing received (inbox or junk folders) Please forward your message to this email address: cyberol@protonmail.com Thanks, Alan
View ArticleIDrive on "IDrive Express: why bother?"
We have sent a test response to cyberol@protonmail.com
View ArticleAnotherUnhappyiDriveUser on "Cancelling Account"
I was recently billed nearly 10x my annual subscription price for data overages, to which I was never notified, and which were created through a glitchy scheduling feature combined with the inability...
View Articlesledr on "Office 365 backup changed the names of all my OneDrive folders that...
Here is an example, the folder name was: Admin Notes on OneDrive but after it was backed up to IDrive, the name became: Admin%20Notes. This happened with all my folders that had spaces in the name of...
View ArticleDaveP on "iDrive Linux Stopped Working"
Sine about 23MAR17 the iDrive backup on my Debian box has stopped working. I get notification emails and they state that another backup is in operation. It isn't. Logging into the server and trying a...
View ArticleIDrive on "Cancelling Account"
For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View ArticleIDrive on "Office 365 backup changed the names of all my OneDrive folders...
Please forward your observations to support@idrive.com. Our technical support team will investigate the reported issue and will contact you with an update.
View ArticleIDrive on "iDrive Linux Stopped Working"
Please raise a ticket by forwarding your observations to support@idrive.com Our technical support team will analyze this issue and will contact you with an update.
View ArticleAnotherUnhappyiDriveUser on "Still Cant Cancel Account"
I posted a thread in here asking how to cancel my account. I was told to ask Live Chat, which I did. The first person was unable to give me an answer, and directed me to call (with wait times >1...
View ArticleAnotherUnhappyiDriveUser on "Cancelling Account"
Giant fail on your end. First person in live chat had no idea how to help, and transferred me to the billing department, who didn't respond within almost a full hour. Still no answer.
View ArticleVaLarry on "Formerly loyal customer: DISAPPOINTED"
Hi Exit109nj- I'm having the exact same issue and its been going on for a month. Did they ever figure this out for you?
View ArticleDaveP on "iDrive Linux Stopped Working"
The advice from support was quick and suggested deleting files called "pid.txt" from the relevant sub-folders within the profile folder. This worked for me and the backups now appear to be functioning...
View ArticleIDrive on "Still Cant Cancel Account"
We're sorry to hear you want to cancel! If there's any way we can change your mind, please let us know and we'll do our best to make things right. Please login to your IDrive account at...
View ArticleIDrive on "Cancelling Account"
Please login to your IDrive account at http://www.idrive.com and click on your account username at the top right corner. Please navigate to "Profile Section". If it is within 15 days from the date of...
View ArticleIDrive on "Formerly loyal customer: DISAPPOINTED"
@exit109nj Our Tier 2 technical support team has sent a response through ticketing. Please let us know if you have not received the response. As per the ticket, you should be able to restore the data....
View ArticleIDrive is a scam on "Cancelling Account"
IDrive is a scam. I have been trying to cancel for the last few weeks and am still getting notices of my renewal. It offers 75% off but it is impossible to tell what the renewal price is. Plus I find...
View Articledavid_idrive on "idrive client intermittently unable to backup after Mikrotik...
See also: https://forum.mikrotik.com/viewtopic.php?f=2&t=120046 After upgrading Mikrotik router firmware at multiple locations to 6.38.5, multiple idrive installs started failing (but not...
View ArticleIDrive on "Cancelling Account"
Please let us know your account username or raise a ticket by sending an email to support@idrive.com. The team concerned will get in touch with you with an update.
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