I posted a thread in here asking how to cancel my account. I was told to ask Live Chat, which I did. The first person was unable to give me an answer, and directed me to call (with wait times >1 hour, no way!!). Then I was transferred in Live Chat to the "billing department" who has been completely unresponsive. Why can I not even simply CANCEL my account? After all the hassle of trying to work out the issues with this company, they won't even help you cancel your account. There are way too many capable competitors to be dealing with this company.
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