IDrive on "Unhappy customer"
@ZappF We have informed the team concerned. They will get in touch with you soon.
View ArticleRoger_512 on "No incremental backup for Idrive wifi local backup"
I have found the same thing to be true. There appears to be no incremental backup for the local IDrive One device. It took many hours for the full backup (even with a wired ethernet connection). I wish...
View ArticleJohert on "Extremely Slow Backup"
Hi everyone, I live in Belgium and since 1 year I use Idrive. I like the concept but it is so hard to get every file on my account. It goes so slow, my router and provider gives me (I tested) an upload...
View ArticleIDrive on "Extremely Slow Backup"
@Johert Please send out an error report. Our technical team will have a look and see if there are any issues with installation or the application setup. Based on log analysis, they will contact you...
View ArticleIDrive on "No incremental backup for Idrive wifi local backup"
Currently local backups are full backup. We have passed on your requirement/feedback to our development team as an enhancement request.
View Articlewoodsy on "Synology DS212 - Cannot enter account info - Error: Failed to...
ive done this and still get the error, any suggestions?
View Articlechef1 on "Mac Yosemite Massive Network Traffic"
Did this ever get resolved and posted? I am currently having similar issues.
View ArticleGert on "IDrive says backup was success, when 10-20% of files have NOT been...
The same problem on my Synology NAS. My hourly scheduled backup task sometimes completes succesfully, but about 30% of the time the status "Success*". A lot files are skipped, most of the time it's a...
View ArticleIDrive on "Synology DS212 - Cannot enter account info - Error: Failed to...
Please ensure that you have followed the per-requisites as given on our IDrive for Synology landing page. If the issue persist, please raise a support ticket by emailing us at support@idrive.com. Our...
View ArticleIDrive on "Mac Yosemite Massive Network Traffic"
@chef1 Newer version of application is made available with many enhancements. Could you please confirm if you are running the latest version.
View ArticleIDrive on "IDrive says backup was success, when 10-20% of files have NOT been...
@Gert Let us know the ticket number that was assigned to your support request. We will contact you with an update after reviewing the ticket.
View ArticleH_Lecter on "Extremely Slow Backup"
speedtest.net lists my upload speed at 5.6 mbps. idrive speedtest has it a 6.43mbps, but the actual speed is in kbps. As someone else mentioned, in the two weeks that it will take to update, it will...
View ArticleHarrij on "Extremely Slow Backup"
My iDrive won't even backup anymore. Bandwith test working. Backup no way! Even the space used is totally wrong. Deleted all files on the web version, still states 49% , backing up 10kb takes two weeks...
View ArticleIDrive on "Extremely Slow Backup"
Please send out an error report. Our technical team will have a look and see if there are any issues and based on log analysis, they will contact you with an update. You can also make use of IDrive...
View ArticleWhat ever on "Unable to cancel account - no cancelation mechanism"
Done with your company! after a small over fee charge for going over my plan for month (which was fine) I upgraded to a bigger plan to accommodate the larger files. Then after a month or two somehow my...
View ArticleIDrive on "Unable to cancel account - no cancelation mechanism"
Thank you for writing to us. We apologize for the inconvenience caused and we have recorded your complaint. Let us know your account username or your email address. We will forward your feedback to the...
View ArticleJBnz on "IDrive says backup was success, when 10-20% of files have NOT been...
I am having the same issue. Reported to IDrive but yet to receive any advice from them.
View ArticleIDrive on "IDrive says backup was success, when 10-20% of files have NOT been...
@JBnz Let us know the ticket number that was assigned to your support request. We will contact you with an update after reviewing the ticket.
View ArticleAndrewK on "DataCenter Edition on Raspberry Pi"
pclaphamnz, did you find a solution to this issue? I'm experiencing the same thing on my pi.
View ArticleOAKEOffice on "Backup Failed, unsure why"
Hi there, so I finally got the new Synology system upgrades and then reinstalled iDrive fresh. I got everything set up to do an automatic back up at 1 am this morning. I receive a notification that it...
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