IDrive on "Setting up IDRIVE One as a wireless base"
We are checking this with our development team. We will contact you with an update soon. Ticket number assigned to your query is ID00909972
View ArticleAY on "Extremely Slow Backup"
I am trying to do a full back up having just purchased Drive. My internet speed is 100mbps download and upload so there is no issue with bandwidth. All other products run very quickly. Drive runs at @...
View ArticleIDrive on "Extremely Slow Backup"
@AY Please send out an error report to our Tier-2 technical team using the IDrive application by clicking on Username on top right corner and select "Send Error Report". One of our Technician will...
View ArticleRalf on "Multiple named backup sets in Windows?"
Any update on this? Me, too, I really need to have at least two sets. There are many folders on my PC that only need to be backed up once a week, at most. Others need daily backup. So currently 350GB...
View Articledsandrn on "Extremely Slow Backup"
Same problem as reported above Very slow upload, I used Speedtest.net and I am getting about 1mb/s when not running iDrive. When I run the backup with iDrive, the backup starts at about 1mB/s, then a...
View ArticleMr Hall on "iDrive tray bug"
looking for a fix: after iDrive completes, it pops up a window on the desktop that reports success. Problem, this keeps the PC windows open and active not allowing the PC to sleep or lock. this is a...
View ArticleAtlanta on "Extremely Slow Backup"
Very slow upload here as well. I know the problem is not my ISP, my server, or anything on my end because we were using CrashPlanPro cloud backup for two years with no problems. Now that we switched to...
View Articleuser987345 on "Extremely Slow Backup"
I'm trying to update the windows client but it takes forever to download it. I've got a 50 mbit connection and download speed from the idrive server is 38 KB/s. Something is seriously wrong on your side.
View Articlejules on "Extremely Slow Backup"
my old I drive account worked flawlessly - I presume its something to do with their updated softeware... I get 40 -80 KBS versus 1.1MBS as tested .. I will see what support says.
View ArticleIDrive on "Multiple named backup sets in Windows?"
@Ralf We do have another product that supports multiple backupset/schedules option. You can check that out at http://www.ibackup.com.
View ArticleIDrive on "Extremely Slow Backup"
The effective transfer rate between your device and our data centers depends on the bandwidth provided by your ISP, as well as network speeds on nodes between your ISP and our data centers. Even if a...
View ArticleIDrive on "iDrive tray bug"
In the scheduler tab, please uncheck the option "Notify me on desktop" to disable notifications on the desktop regarding the status of scheduled backup job. Also in the settings, you may uncheck the...
View Articlepmshop on "Extremely Slow Backup"
"The effective transfer rate between your device and our data centers depends on the bandwidth provided by your ISP, as well as network speeds on nodes between your ISP and our data centers. Even if a...
View ArticleIDrive on "Extremely Slow Backup"
@pmshop Please send out an error report to our Tier-2 technical team using the IDrive application by clicking on Username on top right corner and select "Send Error Report". One of our Technician will...
View ArticleDistorted Vision on "Initial Impressions of IDrive: Very Slow Backup and...
I have just signed up for a free account with a view of upgrading to the paid service. I am currently a LiveDrive user and have been for the past few years. It works fine but the main attraction of...
View ArticleDistorted Vision on "Private Key Encryption: Filenames"
I was just wondering if filenames are encrypted on IDrive's servers when using private key encryption. The Terms & Conditions state: "Encryption System IDrive supports 256-bit AES data encryption...
View ArticleIDrive on "Initial Impressions of IDrive: Very Slow Backup and Restore."
Please send out an error report to our Tier-2 technical team using the IDrive application by clicking on Username on top right corner and select "Send Error Report". One of our Technician will get back...
View ArticleIDrive on "Private Key Encryption: Filenames"
We are checking this with the team concerned, we will contact you with an update soon.
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