acrayne on "Synology - iDrive combination killing internet access during backup"
Same problem, are there any published/public solutions. I have seen and read many variations of this same problem and the answer seems to be forward to tech support. It would be nice to read a solution...
View Articleashpole on "Synology - iDrive combination killing internet access during backup"
This happens when a service like IDrive uses the full bandwidth of their internet connection. Ironically most people complain about slow uploads but this is caused by fast uploads, well, as fast as...
View Articleacrayne on "Synology - iDrive combination killing internet access during backup"
Wow, this is getting ridiculous. I configured QoS on my router (Synology router), and I have limited the bandwidth from within the iDrive App, and I finally have this thing working.... slowly. I have a...
View Articleacrayne on "Initial Impressions of IDrive: Very Slow Backup and Restore."
We are currently paying for the IDrive service. Previously we had very few problems with this service, when it only backed up from a desktop computer (desktop server). Since migrating to a Synology NAS...
View Articleadimitri on "Extremely Slow Backup"
I wish I would've read all of the posts on this page before signing up. I just opened an account and I am instantly regretting it. For hours, I've been trying to troubleshoot a terribly slow backup -...
View Articleabraham on "Initial Impressions of IDrive: Very Slow Backup and Restore."
It appears to me that IDrive's servers are very slow some times. I'm new to IDrive and am skeptical if I should stay with them. I tried restoring files using the android app, desktop software, and web....
View ArticleLenny on "Can sometimes restore a maximum of 10000 files"
I have noticed that there sometimes seems to be a limit of 10000 files restored when doing a restore using Windows client v6.5.1.14. This seems to be undocumented. A workaround is to press the "Restore...
View Articleashpole on "Synology - iDrive combination killing internet access during backup"
Well, I'm already retired and I can tell you it's not worth moving to the mountains! I'm not familiar with the Synology router but do use their NAS products so it should be good. The right place to...
View ArticleIDrive on "Synology - iDrive combination killing internet access during backup"
@acrayne Please raise a ticket by forwarding your observations to support@idrive.com. We will escalate this issue to our development team for further analysis.
View ArticleIDrive on "Initial Impressions of IDrive: Very Slow Backup and Restore."
@acrayne Please raise a ticket by forwarding your observations to support@idrive.com. We will escalate this issue to our development team for further analysis.
View Articlemdw1 on "Synology DS212 - Cannot enter account info - Error: Failed to create...
I have a Synology Model DS212, and have downloaded the latest iDrive package, and am following the instructions at https://www.idrive.com/synology-backup. At step 2 (enter account) I see the following...
View Articlemdw1 on "Synology DS212 - Cannot enter account info - Error: Failed to create...
Found the answer in a FAQ: Make sure that you provide read / write permission to the web folder for the http group. To provide Read / Write permission to 'Web' folder, Navigate to 'Control Panel' >...
View ArticleIDrive on "Extremely Slow Backup"
@adimitri Our application is designed to match your bandwidth capabilities and we are not restricting backups speeds at our end in any way. We analyze the logs that is sent to us to determine the cause...
View ArticleIDrive on "Can sometimes restore a maximum of 10000 files"
We are checking this with our development team. We will contact you with an update soon.
View ArticleIDrive on "Synology DS212 - Cannot enter account info - Error: Failed to...
Thanks for the feedback. We will forward your feedback to our development team
View Articlekstam73 on "Extremely Slow Backup"
I have the same problem too with slow backups / uploads and even very sluggish website. It is definitely not and issue due to my internet speed. Have tried it from different systems one being a VPS...
View ArticleIDrive on "Setting up IDRIVE One as a wireless base"
@SRB Our Tier 1 technical support team was in touch with you over phone. We hope your query has been addressed.
View ArticleIDrive on "Extremely Slow Backup"
@kstam73 Please send us the logs from the application. We will have a look and check what is causing this issue. If required, we will escalate the issue to our development team for further analysis.
View Articleanon234 on "Archive Cleanup leaving folders behind"
It's been 1 year. It's still leaving deleted folders. Come on.
View ArticleIDrive on "Can sometimes restore a maximum of 10000 files"
There are no limit on number of files that can be restore from the application. Please raise a ticket by forwarding your observations to support@idrive.com. We will escalate this issue to our...
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