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Distorted Vision on "Initial Impressions of IDrive: Very Slow Backup and Restore."

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I have just signed up for a free account with a view of upgrading to the paid service. I am currently a LiveDrive user and have been for the past few years. It works fine but the main attraction of IDrive was that I could backup from multiple machines something which would have worked out expensive with LiveDrive. I was looking for direct replacement cloud backup service with continuous instantaneous data protection that was unobtrusive that worked in the background unnoticed.

I had high expectations for IDrive but sadly I've been left very disappointed. The software interface looks clean but I sometimes I find the actions not as expected. For example the Archive Cleanup didn't work and I had to delete the files from the server myself.

My main disappointment is the backup and restore speeds. I have a 200Mbit/s download and 20Mbit/s upload fibre optic connection from Virgin Media in the UK. However, I am only getting maximum backup speed of 400kbit/s and restore speed of 350kbit/s. Whats strange is that the restore speed is slower than the backup speed. With LiveDrive I am able to get maximum speeds for my connection. I appreciate their Datacenter is in London and IDrive is in the US but I get much better speeds with other US based cloud services.

I have tested it on all my machines which have a mixture of operating systems: Windows 7 64bit, Windows 10 and Windows Server 2008 R2. I even did a clean build of Windows 7 with just IDrive and nothing else and it was exactly the same.

How do I see previous versions of a file available to restore? In LiveDrive you just right click and it shows all the timestamps of versions available.

Some other features of lack of which I dislike with IDrive is:

1. Only 10 previous versions. LiveDrive has 20. Other services are usually around this figure too.
2. Large files have restricted backup if I understand correctly. My Outlook.pst file is the most important file I need to backup and its currently 5Gb. This seems to be a major drawback unless I'm missing something.

I was wondering if anyone can make any suggestions before I decide whether to subscribe to the service or not.

Many thanks!

https://www.dropbox.com/s/5b0dn5bg80fgw1q/5612285964.png?dl=0


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