IDrive on "iDrive Sync only downloads"
Please let us know your account username or your registered email address. We request you to send across the application logs to our tier-2 team who can look into the issue you are facing. The error...
View Articletydirium on "I cannot communicate with Idrive at all"
It's standard operating procedure for this company to have service outages with no notification whatsoever. One of the reasons I stopped using the service. All you get on here is canned replies. Here...
View ArticleIDrive on "I cannot communicate with Idrive at all"
@tydirium we have forwarded your feedback to the team concerned
View ArticleAlex Slater on "Outlook PST backup"
What about the tools that are designed especially for Outlook Backups? http://www.migrateoutlook.com/pst-file.html is the name of a tool that I came to know. Should we need to use these kinds of tools...
View ArticleIDrive on "Outlook PST backup"
You do not have to use any special tools to backup .pst files , you can select the .pst files from the IDrive application to backup your outlook data.
View ArticleRobert2 on "Poor support"
I wished I would have read this blog before I decided to get involved with iDrive. My experience with this company has been anything but positive. I had no idea that iDrive would be backing up multiple...
View Articleidbls on "Diffference in "Files selected" GB and what is actaully used ... Why?"
GB used in upper right of user interface, e.g., 132.42 GB of 1000.00 GB used is different than the sum of the Files selected for Backup (the BackupSet) which shows 157.41 GB It would seem that these...
View Articleidbls on "Can iDrive backup Outlook while it is open?"
It seems that the incrememental feature of iDrive requires all application programs, e.g., Outlook, to be closed. I alwaays get an error when iDrive tries to backup my main pst. Does iDrive not work on...
View ArticleIDrive on "Poor support"
@Robert2 We have forwarded your feedback to the team concerned.
View ArticleIDrive on "Diffference in "Files selected" GB and what is actaully used ......
For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View ArticleIDrive on "Can iDrive backup Outlook while it is open?"
IDrive application is capable of backing up open files. Please ensure that volume shadow copy service is enabled and is started. For further assistance, you can get in touch with us on live chat from...
View ArticleBrother52 on "support call open since September and still not fixed"
any update on this?
View ArticleMaX_Freerider on "Multiple named backup sets in Windows?"
Hi there, did anyone solve the issue regarding multiple backup set? i cannot believe we cannot set a second one, it's a great and bad issue for this product. It works fine but it's a base feature to do...
View ArticleIDrive on "support call open since September and still not fixed"
We are looking into this. We will contact you with an update soon.
View ArticleDEMcAdams on "iDrive Backup Engine Stopped."
I was having this problem of IDrive service not starting. I solved it by opening the properties in Services, Clicking on the Logon tab, and changing the Logon from the local system account to an...
View ArticleIDrive on "Multiple named backup sets in Windows?"
"View and manage all scheduled job" will allow users to manage schedules associated with server backups along with the default backup set. Currently we can have only one default backup set for backups...
View ArticleIDrive on "iDrive Backup Engine Stopped."
@DEMcAdams Thanks for posting your observations. If you require any further assistance, you can get in touch with us any time.
View ArticleJlopez on "SEVERE Idevsutil copy failure in Windows Server 2012"
Hi, I have opened a ticket (ID00804504) but this topic may be useful for other users. We are having some problems with the command line utility: 1- First upload process goes ok. 2- Second and next...
View Articlejaneinpa on "Can't connect with old windows app on Windows 10"
I was using the program fine until about a week ago. Now it won't let me connect through the windows app. I have chatted and emailed many times and I get no satisfaction from the idrive customer...
View Articlejaneinpa on "Idrive client unable to connect"
I am having the same issue and I'm disgusted with the IDrive customer service. I chatted several times and the rep took over remotely and I still can't connect. It worked fine until about a week ago. I...
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