SteveWarner on "Check For Latest Version - Fails"
From the IDrive Tray there is a right click selection for "Check For Latest Version". It doesn't work. Twice now since installing the software a couple of months ago, I've been notified by SUMo...
View ArticleHobieDave on "Extremely Slow Backup"
Yep, I agree that the iDrive upload speed is terrible. I have a relatively slow upload connection at home (~1.8 mb/s) and my QNAP backup has been running since Sept 8th for about 8 hours per night. It...
View ArticleAZJerry on "Check For Latest Version - Fails"
This has been reported previously. Hasn't been fixed yet, unfortunately.
View ArticleDominik on "100 kB/s upload speed"
From own experiments and all the forum posts I can now certainly conclude, that IDrive caps the transfer rates. There are now three options: 1. You uncap the transfer speeds (that's what I and probably...
View ArticleIDrive on "IDrive doesn’t start up at boot on MacBook"
Please ensure that you are running the latest version of the IDrive for Mac version. If you are facing this issue even after updating to the latest version, please raise a support request by forwarding...
View ArticleIDrive on "Updated Android app draining battery"
Our development team has released a newer version of the app with few minor enhancements to address the reported issue. Please download and install the latest version: 4.1.5 released on December 29, 2017
View ArticleIDrive on "Computer shows as Offline"
You are logged in to your account from the website and not from the application. Please send us the logs from the application running on the machine that is listed as offline. Please login to your...
View ArticleIDrive on ""Create Disk Image" does nothing when click"
You should be able to create disk image of drive C:/ as well. Please raise a support request by forwarding your observations to support at idrive dot com
View ArticleIDrive on "Check For Latest Version - Fails"
We have forwarded this observation to our development team. We will contact you with an update soon.
View Articleuffecallesen on "100 kB/s upload speed"
I have the same problem using the Synology Idrive client (Version 2.03.34). Thank god I still have my Crashplan subscription on the side (getting 17 Mbps on that). I don't think a cap on the bandwidth...
View Articletuxbox on "100 kB/s upload speed"
Hi, exactly the same happened to me. While trying out i could use nearly full of my 38MBps upload speed for backing up, but short after purchasing the connections get cut at about 100 kByte/s. I got...
View ArticleBrian Biggs on "Check For Latest Version - Fails"
I'm new to IDrive. It looks like it doesn't auto-update either? It will only look for the latest version (maybe) and then you have to update it yourself? Disappointing. Especially since I maintain...
View ArticleIDrive on "100 kB/s upload speed"
@tuxbox Could you please share us the ticket number that was assigned to you. We will review the ticket and will contact you with an update.
View ArticleIDrive on "Check For Latest Version - Fails"
We have an update from our development team. "Check For Latest Version" option should fetch the details pertaining to the recently released version.
View Articlewiesel on "Computer shows as Offline"
I'm having the same problem. When I try to login from app it tells me username/password is incorrect, yet I can go to idrive.com online and login with same user/password just fine. Also, just like...
View ArticleTorVincent on "Extremely Slow Backup"
Okay... I should obviously have done more research before buying this service... I read a test where this service got a very good score, I have no idea how that can be! I've left the computer running...
View ArticleIDrive on "Computer shows as Offline"
Please raise a support request by forwarding your observations to support at idrive dot com Our Tier 2 technical support team will analyze this issue and will contact you with an update.
View ArticleInvando on "Extremely Slow Backup"
Cancelled my account because I don't believe this will get better. Since I'm in the 15 days period I should receive a full refund. Let's see if this works...
View Articlealovdahl on "When there is nothing to backup, iDrive shows backup status as...
Hi, there. I am also plagued by this notification and can't even untick the box in settings called "notify as failure if total files failed for backup is more than 5 % of total files backed up". I get...
View ArticleK Chester on "Synology DS118 Compatibility"
I'm an iDrive customer, and I chose your company because of your stated compatibility with Synology. Model DS118 has no compatible installer with iDrive. You have a number of installers listed, but not...
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