IDrive on "Idrive not waking up Windows anymore since FCU update"
We request you to send us the complete log files of IDrive application by using the "Send Error Report" feature. You can find the Send Error Report feature under the "Help" menu after you login to...
View ArticleGene on "Extremely Slow Backup"
I recently installed iDrive on Windows 10 computer to replace Carbonite, then reinstalled an updated version. The incremental backup with the current updated version was then taking much too long, with...
View Articleesheesle on "Updated Android app draining battery"
I realize the holiday is likely delaying a fix but can you confirm the issue is being resolved?
View ArticleB on "Updated Android app draining battery"
I'm surprised this doesn't have more attention. I've had to force stop the app as well.
View ArticleIDrive on "Extremely Slow Backup"
Our application is designed to use minimum system resources and will not interfere with other applications that is running on your machine. Please raise a ticket by forwarding your observations to...
View ArticleIDrive on "Updated Android app draining battery"
We are waiting for an update from our development team. We will get in touch with you as soon as we hear from the team.
View ArticleInvando on "100 kB/s upload speed"
Same thing here... Just started a 2y 5TB subscription. DS918+ and the upload speed is horrible... 100kb/s It would take 99d 17h to finish my upload. Seriously?
View ArticlePiacevole on "IDrive doesn’t start up at boot on MacBook"
I have IDrive set to start on computer start but it’s not happening. I have to start it manually, even though in settings I selected to start on computer start.
View ArticleAnoushB on "Extremely Slow Backup"
I'm also experiencing horrendous backup speeds via the QNAP IDrive backup application. It is averaging approx 460MB an hour and has been running over 48 hours and is consistently slow. I cannot confirm...
View ArticleAZMark on "Extremely Slow Backup"
I'm done with this crap, too. Installed the "new version" and still running 2 days later to back up 13gb. Even took my laptop to work and connected to our gigabit connection and still only seeing...
View Articlestarwarsgeek1138 on "Extremely Slow Backup"
Well I thought it was my VPN being throttled but now I see why it's been taking so long to backup/restore. Been trying to transfer some files into a new computer, around 60gb. Started the restore...
View ArticleInvando on "Extremely Slow Backup"
The same here. Synology DS918+ with the latest IDrive package installed. The upload speed is 100 kb/s. A speedtest at speedtest.net using "California Internet Solutions, Los Angeles, CA" as testserver...
View ArticleLeprechaun on "Extremely Slow Backup"
Downloaded yesterday OMG the speed is awful. using a synology with idrive. 4gb in near 12 hours. what a waste of my precious time
View ArticleAndreas on "Extremely Slow Backup"
Sorry for my bad english, I am german. I subscribed for one year because crashplan quits service. Idrive now runs 27 hours, and I only backed up 7GB. Its terrible. Is there a way to get my money back?
View ArticleJeffMD on "Extremely Slow Backup"
So I signed up for a new account a little over a week ago. Like many others have said, upload can be quite spotty. I generally throttle myself to 2-4mbps as to not choke my connection, but many times I...
View ArticleB on "Updated Android app draining battery"
There was an update pushed out yesterday with "Battery optimizations."; is that a complete fix?
View ArticleDaveKD on "Computer shows as Offline"
My backup has not run in 4 weeks, as it shows 'This computer is offline' and has been showing that even though the computer has been online. Per a previous post, I do not see the option to send error...
View Articlefooldozer on "Local backup-Permission denied"
^^^^^ THIS WORKED FOR ME. In the folder you want to back up go to Properties->Security->Edit->Add. Type "system" in the text box and then click Check Names (system should then appear...
View Articlemsereda on ""Create Disk Image" does nothing when click"
I have selected my C drive to create a disk image of and after selected I press the "Create Disk Image" button.... Nothing happens and I have left it there after pressing for quite some time to make...
View Articlemsereda on ""Create Disk Image" does nothing when click"
Never mind... I found that the OS drive cannot be backed up.
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