I'm having the same problem. When I try to login from app it tells me username/password is incorrect, yet I can go to idrive.com online and login with same user/password just fine.
Also, just like DaveKD I do not see option to "send error report". Please help.
In researching this problem I've seen there are several people that have/had this problem.
Also, while I'm online at idrive.com it's telling me that my computer is offline. How can I be connected to the internet and offline at the same time?
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wiesel on "Computer shows as Offline"
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