IDrive on "Can't decrease Consider Percentage"
Thanks for the update. Let us know if the reported issue is resolved.
View ArticleMagical Trevor on "Synology DS1813+ and Lastest DSM Not Working"
I just created an account with iDrive to test my ability to backup my Synology NAS. It's the free 5GB account. I'm running: Model Number: Synology DS1813+ DSM version: DSM 6.0.1-7393 Update 2 I...
View ArticleIDrive on "Synology DS1813+ and Lastest DSM Not Working"
Please forward your observations to support@idrive.com Our Tier 2 technical support team will analyze the reported issue and will contact you with an update.
View ArticleFrustratedIDriveUser on "Unable to cancel account - no cancelation mechanism"
There is no Username icon to click on in the upper right corner ofter logging in. My name is there but there is nothing to click on and no way to select Account as your FAQ suggests.
View ArticleFrustratedIDriveUser on "Unable to cancel account - no cancelation mechanism"
I can cancel account but that immediately cancels my account and deletes my files. I should be allowed to use my account until the end of my paid term. I simply don't want to pay iDrive another thin...
View ArticleIDrive on "Unable to cancel account - no cancelation mechanism"
@FrustratedIDriveUser You will be able to disable auto renewal. Please get in touch with our billing team on phone. They will be able to assist you with your query: Working Hours : Monday - Friday,...
View ArticleTheBlackKnight on "idwutil_600.exe"
Hi everyone, well this is not really a problem, but I'm just curious to know if anyone else is experiencing this and know why: If you check in Task Manager in windows you will notice some processes...
View ArticleIDrive on "idwutil_600.exe"
For further analysis, we require details on how the application is configured on your computer. Let us know if the application is running under different user profile. Please forward your observations...
View ArticleTheBlackKnight on "idwutil_600.exe"
The application is used only under the Administrator profile. Sometimes it uses only 2 of those process files, and as a result the speed is half to when the app uses 4. When only 2 are used I just stop...
View ArticleJMon on "Synology - iDrive combination killing internet access during backup"
Whenever iDrive is doing a backup, access to the internet goes bad. Bad= can't even hit a simple site like google, or bandwidth is VERY bad to the point it is unusable. Pings time out etc.. I would...
View ArticleCathy on "iDrive didn't backup after password change"
My iDrive is about to auto renew, so I was asked to reset my password when I went in to update my password. iDrive didn't backup today because my password didn't match. Do I need to change it somewhere...
View Articlepeter1234 on "iDrive didn't backup after password change"
Are you using Linux or Windows?
View Articlepeter1234 on "Sloooooowwwww"
It sounds like a permissions problem to me. Can you upload files individually from the web use interface or does that not work either?
View Articlepeter1234 on "Unable to Log in to Forum"
No, it is still the same. I cannot log in with my 'real' account. I had to make another account just to use the forum.
View ArticleIDrive on "idwutil_600.exe"
We have forwarded your observations to our development team. We will contact you with an update as soon as we hear from the team.
View ArticleIDrive on "Synology - iDrive combination killing internet access during backup"
Please forward your observations to support@idrive.com Our Tier 2 technical support team will analyse the issue and will contact you with an update.
View ArticleIDrive on "iDrive didn't backup after password change"
You may change your IDrive account password by logging in at http://www.idrive.com
View Articlejer73 on "iDrive didn't backup after password change"
You will need to change the password in the backup application as well.
View ArticlePeacefulMind on "Online Backup Doesn't Match What Is On My Mac..."
I too have the same issue and have not got an answer either. I just signed up for this service. I'm still trying it out.
View Articledslesq on "Online Backup Doesn't Match What Is On My Mac..."
I also have the same issue....one tech said bc of compression, another said no compression. I cant get an answer and have the same worry. Does anyone at iDrive know?
View Article