roboref on "iDrive Backup Engine Stopped."
I am having the same issue in WIN7. All the msc.service boxes are greyed out. Has anyone found a fix?
View Articlebatcran on "iDrive Backup Engine Stopped."
Props to jrshaw!! After iDrive repeatedly failed to start after reboot of my newly upgraded Windows 10 system, I made the mods suggested by jrshaw and have had no problem since. This is not ideal, but...
View ArticleIDrive on "I cannot communicate with Idrive at all"
@ivar For immediate assistance, please get in touch with us on live chat from the following link: https://www.idrive.com/support
View ArticleJoshuaone on "iDrive Backup Engine Stopped."
This thread is pretty disappointing. Like many others, my Idrive has stopped working since I updated to Windows 10. I sent a support ticket, and received a short response that just told me to reinstall...
View Articledavidrob on "iDrive Backup Engine Stopped."
Joshuaone... Like you, I am more than disappointed in iDrive's response to issues here on the forum. I found that jrshaw's suggestion above has worked for me.. changing iDrive service startup to...
View ArticleOlen on "scheduled backup cancelled - no network connectivity"
Yeah, I'm getting the exact same issue on my brand new Note 5 running Lollipop 5.1.1. I'm going to submit a support request as well or did you already figure it out Sx251r?
View ArticleIDrive on "iDrive Backup Engine Stopped."
We are checking this with the team concerned. We will contact you with an update soon.
View ArticlePeterK on "Windows 10 - iDrive System Tray Icon Right Mouse Click Not Working"
Not sure when it stopped but when you right click on the system tray icon, it not longer brings up the iDrive menu. You have to open iDrive in order to make certain changes.
View ArticleIDrive on "Windows 10 - iDrive System Tray Icon Right Mouse Click Not Working"
Please place a support request at https://www.idrive.com/support Our Tier 2 technical support will review the issue and will contact you with an update.
View ArticleIDrive on "scheduled backup cancelled - no network connectivity"
On your Samsung Device, please follow the below given steps: 1. Open your phone dialer 2. Enter *#0011# 3. Select more (top right) 4. Select WiFi 5. Turn off WiFi power save mode(enabled by default) 6....
View ArticleSlirith on "Server down?(delete please)"
is IDrive under maintance or something? Can't login on the website, can't logon to the program edit: Am able to login now
View ArticleIDrive on "Server down?(delete please)"
We require your account username to verify what is causing this. This may be a temporary issue. Please contact us on live chat so that we can investigate this further: https://www.idrive.com/support
View ArticleCustomerTestingAgain on "Scheduled backup not firing since last iDrive update"
Hi, yesterday I installed iDrive (2nd time in 4 years)... and the problems started, I have the same error Sparky had, scheduled backup never run!. I hope in Christ you honor your refund policy. God...
View Articlestevej on "iDrive Backup Engine Stopped."
This is not only related to Windows 10. I am still on Win 7 and have been having the problem for months. I too Googled it and got here. I have been on tech support at several levels including them...
View ArticleJohninNC on "Scheduled backup not firing since last iDrive update"
Hi, I am having the same problem with my software not backing up my files as scheduled. I've called three times now and given IT support full access to my computer as well as sent the error codes for a...
View ArticleIDrive on "Scheduled backup not firing since last iDrive update"
@JohninNC We apologize for the inconvenience caused. Let us know the ticket number that was assigned to this issue. We review the ticket and will contact you with an update soon.
View Articlecsmale on "Web Client - Timezone and Date Format"
I am in Western Europe (GMT+1+daylight time, so GMT+2 at the moment) but all the modification times and dates are out by several whole hours. I suspect it is showing everything in PST. Also, the date...
View ArticleIDrive on "iDrive Backup Engine Stopped."
We have released a new version of IDrive application with few minor enhancements. We request you to follow the steps mentioned below and check for the issue: 1. Please update the application to latest...
View ArticleIDrive on "Web Client - Timezone and Date Format"
Our data centers are located in California and the backup time and date listed in the web-manager is as per PST. We have forwarded your feedback to our development team as an enhancement request.
View ArticleWayne77 on "iDrive backup consistently fails: "Connection Failed. Unable to...
Does anyone know what is causing this? I've tried three times in a row and it fails every time after an hour or so. This is my first backup so it is a pretty significant file transfer, around 60Gb. It...
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