Hi
I have been backing up for 1 week now and has uploaded 130 GB - 1,5 TB to go. I am using a fast line so it must be iDrive who slows everything down.
Anyone who has a solution or is iDrive only for smaller backups ?
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SorenOrsted on "The Upload Speed Very Slow !!"
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SorenOrsted on "Extremely Slow Backup"
Hi
I have been backing up for 1 week now and has uploaded 130 GB - 1,5 TB to go. I am using a fast line so it must be iDrive who slows everything down.
Anyone who has a solution or is iDrive only for smaller backups ?
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Grant837 on "Extremely Slow Backup"
pleasehelp is generally right... I accept the slow first backup... after that the incementatl backups seems to be short and work with no errow.
BUT! I use the iDrive SW to do a local backup to another system on my network, so that I have quick access to everything incase of a real 100% disaster. ALAS their software for this is crap. iDrive and told me this only does FULL BACKUPS each time... which means 12 hours at least... and does not seem to support either ´changed file´ optimization, or incemental file backups. This is extremely disappointing, as any real solution provider who is really concerned about helping its client with back/up and disaster recovery, would know this is not a practical approach.
As always, use ex/Crashplan clients where spoiled by an excellent product, but business strategy that did not really try to figure out how to serve the consumer market.. (I am sure there was a 3rf party who would have happily run the consumer business for them in a profitable way - eg lower support levels, etc, or a 5TB limite, etc - that all us ex Crashplan users would have been fine with)
iDrive could beneift from this, if they would take the real needs of their clients into consideration.
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IDrive on "When there is nothing to backup, iDrive shows backup status as "Failure""
@Your Computer Guy, Customer will have to just send us the report. We will review the logs sent along with report and will let you know what was causing the reported issue.
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IDrive on "Infinite loop preparing file list"
Our Tier 2 technical support team has sent a response through ticketing. Please let us know if you not received the same.
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IDrive on "The Upload Speed Very Slow !!"
Please use the bandwidth throttle function to limit the bandwidth usage from our application. For initial full backup, you may consider using the IDrive Express option. Please click on the following link to know more about IDrive express: https://www.idrive.com/idrive-express
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Grant837 on "The Upload Speed Very Slow !!"
What is that for an answer from the Moderator? Soren wants to speed things up and the Moderator says to use the Throttle to limit bandwidth!?!
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pleasehelp on "Extremely Slow Backup"
I'm currently testing the CrashPlan Small business option also. Yes its more expensive but actually right now they are offering me to finish out the next year, already paid for and the following year at $2.50/month...so it would take a few years actually before it will become more expensive and by then the whole landscape could change. So crash plan is still a viable option in my view...I am testing it out, along with iDrive. Could go either way. What I like about idrive is that with one subscription I can backup more then one computer. CP gets expensive with multiple computers. But I'm working out how I can do it with just one computer anyway.
I find that the iDrive linux command line tools are quite good, I'm impressed by them. However, their mac app is utter crap, it has a daemon that is always sucking significant CPU even when there is no backup happening. On the other hand, the crash plan app is java based and consumes a lot of memory on my NAS device, which is probably the "one" device I will use for cloud backup in the end. I do like crash plans app in general better. It provides more complete access to every file on the computer, which iDrive does not on Mac and Linux. I am going to compare their upload speeds within the next few days and I will report an up-to-date report here when I do.
For local backups I am simply not going to rely on either of these products. Crashplan used to be good for that, but their Small Business product does not provide machine-to-machine backups anymore. It can only do cloud backup or local backups to a locally attached drive (same as iDrive). An open source solution I have been testing with great success is called "borg" and it works very well for doing local backups and machine-to-machine backups. I am probably going use that for all my in-house backups and then either iDrive or CPSmallBusiness to backup just critical stuff to the cloud.
If I have to do the cloud backups from a "single" mac, then I will almost for sure go with CP as iDrive mac client is garbage. If I end up doing it from my NAS, then it could go either way. The iDrive linux scripts are very good and use very very little system resources compared to the crash plan java stuff. I am going to report the upload speeds on the NAS in the next few days, but honestly I don't expect them to be that much different from each other, neither one is very fast.
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flyingcelt on "Bandwidth Test"
10+3.43 here too.
What a farce
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pleasehelp on "Extremely Slow Backup"
Here is bandwidth report. The best upload rate I got from iDrive was 5-10mbps, and often quite a bit less then that. I am currently testing CrashPlan Small Business, and its been sustained at 30mbps for hours. CPU use is not bad. Memory use a bit high but manageable.
Winner is crash plan Small Business, no contest. On top of that Crashplan preserves owner permissions and allows me to backup /etc and other system folders. It also allows me to configure many more things such as cpu niceness levels and other stuff.
Canceling my idrive subscription. Good luck everyone.
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amibe on "Extremely Slow Backup"
@pleasehelp this is helpful info. thanks
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UKih on "Bandwidth Test"
The same lousy 10+3.43 problem for nearly one year without a solution.
There must be some bug in the software that causes this kind of error.
Interesting fact ... how will the bandwith throttle, which is only defined by 0% - 100% know what is 100%? I believe it uses the 3.43 Mbit as 100%.
I already searched the software files for a configuration file to edit.. but nothing to find.
I give the developers one last week to solve this and then I'm out
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JohnP on "Extremely Slow Backup"
I'd missed the 75% off for the first year with Crashplan small business. That covers until the end of next year for me. Gives me plenty of time to figure out where to go from there, but Backblaze-B2 with Duplicity looks favourite.
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IDrive on "How to cancel"
We have forwarded your feedback to the team concerned.
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amibe on "Extremely Slow Backup"
anyone else using kaspersky? I found an issue there. Although doesnt entirely resolve the problem there is a hidden conflict
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IDrive on "The Upload Speed Very Slow !!"
@SorenOrsted if your bandwidth is getting affected when the backup is taking place, please use the bandwidth throttle function to limit the bandwidth usage from our application. If you are referring to slow backups, we appreciate your understanding that first time backup will take some time to complete as it will be a full backup, however the subsequent backups will be faster as it will be on an incremental basis (Only the new/changed files will be backed-up to your account) thereby consuming less time for the backups to complete.
The speed of the backup depends not only on the speed and type of your internet connection but also on the routing nature of the internet connection. Also, as your internet connection speed gets higher, there will be a room for certain losses due to routing hops and interconnections and due to this, the losses will also be higher, hence you may experience lesser speed.
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Cybergy on "The Upload Speed Very Slow !!"
@IDrive, that sounds like a lot of nonsense to me. The faster my Internet connection speeds are, the slower IDrive will get? Come on, why then does by Bittorrent upload at significantly higher speeds than IDrive? The recipients could be anywhere in the world.
My upload limit for my connection is 20 Mb/s, or 20,000 KB/s. My current upload to IDrive is on average about 250 KB/s or 0.25 Mb/s. THAT is why uploads are so slow.
By comparison, Bittorrent upload rates for me are commonly 2MB/s or 2,000KB/s.
If IDrive is having capacity issues due to migration of Crash Plan customers, I'd rather hear the truth than these nebulous claims about speed affecting performance.
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JGrace on "Deselected folders using selective sync feature but local disk storage is still not being restored"
Steps taken:
1. Deselected folders using selective sync feature
2. observe that folders are gone from main sync folder
3. observe that local storage is not being recovered
4. found out that the space is still being hogged in a hidden folder idsync.cache
5. advised by chat support not to delete this as 'Its a folder for temporary files when sync is going on.' - seems completely irrelevant to me when all i want to know is how to recover my lost disk space.
What do I do?
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IDrive on "The Upload Speed Very Slow !!"
@Cybergy please login to your account from the application and click on your account username on the top right corner of the screen. Please use the "send error report" option to send us the report. Logs will be attached to the report sent.
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IDrive on "Deselected folders using selective sync feature but local disk storage is still not being restored"
Please share us the details of the ticket number that was assigned to this issue.
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