EAZ on "Synology 404 error on apache"
Sorry, I found the solution in the FAQ: this solves the issue: I am unable to launch the application. I am getting a 404 error in the browser. What should I do? Log in to the Synology machine via SSH...
View ArticleCliffie on "Is iDrive experiencing an outage?"
Unable to backup any of my computers. Keep getting a message in Backup Progress that says "Retrying" This has been going on since last night.
View ArticleCristian on "Sync issue in Win 10"
Hi, after a win 10 upgrade the Idrive exe (ver.6.5.1.11) the sync program stopped to work properly; when I go into the sync tab, program shows me a totally blank field in my sync folder. When I hit...
View ArticleIDrive on "Excluding/including directories to be backed up regardless of...
It is possible to select any folder that you want to backup, exclude files/folders and configure the application as per your requirement. For any assistance on this, please get in touch with us on TALQ...
View ArticleIDrive on "Synology 404 error on apache"
Thanks for getting in touch with us. For any further assistance, you can contact us any time.
View ArticleIDrive on "Sync issue in Win 10"
Please email your observations to support@idrive.com. Our Tier 2 technical support team will investigate this issue and will contact you with an update.
View ArticleIDrive on "Is iDrive experiencing an outage?"
@Cliffie @PA Bus Please share us your account username. We will look into this and provide you an update.
View Articlethatjsguy on "Extremely Slow Backup"
Service is poor. No time for time-wasting BS. Cancelled today. Good luck with your product.
View ArticleChachi501 on "IDrive says backup was success, when 10-20% of files have NOT...
As anyone experienced this issue? I recently noticed that when I do a manual backup of select folders IDrive will say the backup operation was a success, when actually only about 80-90% of the files...
View ArticleKrabi on "Is iDrive experiencing an outage?"
We encountered the same issue starting in the early morning of 10/2/2016. When we contacted support we were informed that the server that hosts our account was "under maintenance", but with no specific...
View ArticleIDrive on "IDrive says backup was success, when 10-20% of files have NOT been...
There is a possibility that the files that were not backed up were part of your exclusion list. Please let us know the ticket number that was assigned to this issue so that we can have a look and...
View ArticleIDrive on "Is iDrive experiencing an outage?"
We request you to raise a support request by sending an email to support@idrive.com. Please email us your account username, our technical support team will have a look and will contact you with an...
View ArticleChachi501 on "IDrive says backup was success, when 10-20% of files have NOT...
Nope. That is NOT the issue. Those files are NOT on the exclusion list. I sent in screenshots documenting this issue. I've been reading through the forums and see that many have had issues w/ archive...
View ArticleIDrive on "IDrive says backup was success, when 10-20% of files have NOT been...
We are looking into this. We will contact you with an update soon.
View ArticleElycg5 on "IDrive says backup was success, when 10-20% of files have NOT been...
I have this problem all the time. In some cases it has 50% not downloaded, but it says that they are. When I manually select all, it finds all the missing files. However, when I issue Backup Now, it...
View ArticleElycg5 on "IDrive says backup was success, when 10-20% of files have NOT been...
As a clarification, this error is occurring on my iPhone app, not my PC.
View Articledigitalbits on "I Drive is trying to back up 17179869139.4 GB on a 500 GB Mac!"
Tell us more: iDrive users want a sense of what bugs are in the product also...
View Articlepipopipz on "IDrive says backup was success, when 10-20% of files have NOT...
Just got a nasty surprise today. Somewhat related to this. I knew I had backed up all the files in my tablet but when I check it thrift the web, it says there are no files in this folder(s). It also...
View ArticleJoeG on "Archive Cleanup does NOT compare local files to the actual Archive...
Well, I'm simply trying to use archive cleanup and it consistently says there are no files to delete. Never gets past that screen.
View ArticleIDrive on "I Drive is trying to back up 17179869139.4 GB on a 500 GB Mac!"
Some of the issues reported will be isolated issues and will be user/machine specific. Hence for further analysis, we request logs. For information on enhancements made, you may refer the release notes...
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