IDrive on "Continuous Data Protection not working"
Please forward us the logs using "send error report" option in the application. Our Tier 2 technical support team will review the logs and will contact you with an update.
View Articleankit on "team not at all supportive"
thanks for support and solving my problem and shifiting me to another plan.
View ArticleIDrive on "Synology x16 models"
We have released a compatible package for DS215+ and DS416 models.
View ArticleDavC on "IDrive on Synology DSM6 - need help"
So I upgraded to DSM6.0 on my Synology 1515+ and uninstalled and reinstalled IDrive as was suggested on other pages. I re-installed IDrive 2.03.20 and when i go to log in after the log in screen it...
View ArticleJP on "Synology Version: 2.03.20 - SPK File Does not Work on DS1512+"
Hello, Although listed as supported on your website, the SPK file does not install properly on our Synology NAS (DSM 6.0-7321). The app errors out shortly after installation indicating: Package Center...
View Articleandreamz on "Archive Cleanup not working for Mapped drive"
I have IDrive 6.5.1.0 running on Windows 10 x64, all current updates installed. I backup files from my local drives, from an external USB drive and from a Network drive (I think IDrive calls that a...
View ArticleIDrive on "IDrive on Synology DSM6 - need help"
Please follow the prerequisites as given on our web site to resolve the reported issue: https://www.idrive.com/synology-backup
View ArticleIDrive on "Synology Version: 2.03.20 - SPK File Does not Work on DS1512+"
Please follow the prerequisites as given on our web site and re-install the package to resolve the reported issue: https://www.idrive.com/synology-backup
View ArticleIDrive on "Archive Cleanup not working for Mapped drive"
Currently archive cleanup will not work for the mapped drive. We have forwarded your requirement to our development team as an enhancement request.
View Articleandreamz on "Archive Cleanup not working for Mapped drive"
Any way to be notified when the feature will be added to the development plan (or rejected), and if so, the target deployment date? Thanks
View ArticleIDrive on "Archive Cleanup not working for Mapped drive"
We do not have an ETA. We will post an update in the forum as soon as we hear from our development team.
View Articlesipe on "Synology x16 models"
What about other models DS216j, DS216+, and DS716+ mentioned here?
View ArticleLander on "IDrive on Synology DSM 6.0 Beta"
@IDrive: If I need to uninstall the IDrive app to upgrade DMS, where is the configuration stored so I can make a backup of it and restore it after re-installing?
View ArticleLander on "IDrive on Synology DSM 6.0 Beta"
I think I found it: /volume1/web/idriveIt/user_profile
View Articlediggers on "Idrive Sync: web view hangs when requesting report of sync progress"
Log in from remote desktop to see the progress of sync and file list takes AGES to appears. Not the web site as I can navigate quite quickly, but just sync view. I want to check that sync progress is...
View Articlejonodsparks on "Synology x16 models"
<strike>Looks like they've added all the x86-based models from the x16 series, including the DS216+. All the ARM-based models are not available yet.</strike> Okay - I'm way off. Please...
View ArticleIDrive on "Synology x16 models"
Our development team is currently working on releasing compatible packages for more models. We will post an update as soon as it is made available.
View ArticleIDrive on "Idrive Sync: web view hangs when requesting report of sync progress"
We have forwarded your observations to our development team. We will get back to you with an update soon.
View Articleoz_zyn on "folder upload misses some files and directories"
I did a folder upload and I discovered that at least 1 sub-directory is missing. I uploaded that sub-directory and it gave me a success message. I also see it being uploaded on the Events view. And yet...
View ArticlePeteB on "Management web interfaces"
Is there a best practices out there for deployment? I have 2 servers and 25 workstations with a single user to be backed up on each. There may be other user profiles on the PC but the backup setting to...
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