@N8VZ The reported issue will surely be resolved. We will require the logs to analyze the type of files that are hung. Also the logs will have information about the reason for backup failure.
Please send out an error report to our Tier-2 technical team using the IDrive application by clicking on Username on top right corner and select "Send Error Report". One of our Technician will get back to you with further troubleshooting steps via email.
