I signed up for a free account in 2013. I did not know I have been charged every single year since even though I haven't used over 5 GB. I recently was charged again even though I got an email prior to the charge saying that if I don't update my credit card info, I would lose my storage. That is what I wanted, so I didn't update anything, and yet iDrive charged me another $69 for more storage. I disabled the auto renewal because I DID NOT KNOW I was being charged all these years. Is it possible to get a refund for the last charge that happened on September 5th? I am not using iDrive and I do not wish to pay for something that I did not agree to or did not even know I paid for. The card information on my profile is even out of date, how is it possible that you could charge me when the numbers don't match with the numbers on my current credit card.
↧