I've been backing up with idrive for a year or more and it works smoothly. Recently it asked me to change my password which I did. However I forgot to change it on the desktop app so the next day's backup failed. I went in and changed it on the app and started a backup. The backup update usually takes about an hour to catch everything up. But this one today has run all night and is going to hit 12 hours. Any reason it would start a new backup from scratch because of the failure? It's tying up my resources and I can't work.
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