How long does it take iDrive to restore the iDrive Express backup? Mine was received on August 12th by iDrive according to the confirmation e-mail, but today, August 22nd, my backup still has not been restored to my account.
I sent an e-mail on August 17th asking about the status, and received an automated response, but nothing else. I called and waited on tech support line until I was kicked out of the queue and forced to leave a message.
This is my new iDrive account. I've been a customer for years on the old version, but never had to contact tech support. Not impressed so far.