I've had this problem to. Backup speeds are less than 50 kB/S. Opened support ticket and all I got was hemming and hawing about different things that affect upload speed, and a suggestion to use iDrive express, both of which are ridiculous. I'm not going to use iDrive express everytime I want to back up a file greater that 100 MB, and I can upload large files to other services much faster than iDrive is currently backing things up. The same two files (one 400 MB, one 2.3 GB) have been trying to back up for over a week.
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