This thread is pretty disappointing. Like many others, my Idrive has stopped working since I updated to Windows 10. I sent a support ticket, and received a short response that just told me to reinstall Idrive, which I have done. I have no idea whether that has solved the problem or not, and don't have all morning to study it further.
So, I Googled to see if anyone else is having difficulties, and that brought me to this forum. Actually, that's how I realized that the problem has to do with Windows 10. I hadn't connected those dots, and the support team didn't think to ask about or explain the connection.
So, I find this forum in hopes of gaining some new insights -- and every single post from the Idrive moderator is a request for a username and/or ticket number -- rather than offering any substantive help. I guess the idea is to take the discussions off the forum, so they can keep the rest of us in the dark about what's going on with other users.
I am extremely unimpressed.