For more than a year, IDrive has worked flawlessly. Now, aside from the initial backup, it is COMPLETELY unreliable. I have gone back and forth with tech support and nothing has worked 100%. My frustration level is through the roof. If I can't get this resolved soon I need to find another more reliable option.
However, I believe in giving any company an opportunity to make good on a problem. I have completely TRASHED my IDrive server side backup, the IDrive app, and its preferences. Is there anything else I need to do to start FRESH?