Just to add to the documentation that iDrive has a BIG problem here, I have 30 Gb PST file (Outlook file) that is incrementally backed up. After running for 3 hours, it still has 6 GB to go. I have 10 Mb/s upload speed and >150 Mb/s download speed. Windows Resource Monitor shows it is only sending 1 Mb/s. At that rate, I have 1.7 hours more on this back-up. Meanwhile, the "time left" says 00:05:45, which I assume means 5 min 45 sec. I chatted with iDrive on line and the service agent said in closing: "We'll check with our server team and get back to you with an update as soon as possible. Your case has been marked and assigned critical with highest priority. Our dedicated team is currently working on your case. I do apologize for your inconvenience." I am not expecting either a reply or a resolution of the issue. I suspect that they have too many customers and a limited portal, which, like a highway, when too many cars are on it, it comes to an almost complete stop. Bet's on if a moderator will respond to this post? They always assure people that the tech team is working on the problem. I would fire the tech team if they have been working this long without a solution or fire management for giving the company a bad reputation but not putting adequate resources on to solve the problem.
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