Given that uploading is painfully slow (see thread on that issue), I decided to request an IDrive Express. All augured well when I received the drive in London, and got both an acknowledgment of its return and a refund of postage within a matter of days. Since then, nothing! They promise a five day turn-round but it's now been almost a month and none of the files I put on the drive has reached my account. An initial request for clarification by email elicited the response that the matter was in hand, an online chat with a rep a few days ago informed me that the matter was being referred. Since then, no response to further email enquiries. I suspect I will be yet another dissatisfied client who won't be renewing his subscription when it falls due.
Anyone else experiencing similar issues?
↧
Londinense on "IDrive Express: why bother?"
↧