I complained about the slow speeds several times and received a very unhelpful response saying iDrive didn't throttle speeds.
Well, did several tests on five different connections in New Zealand and two in the U.S. on the same day - all reported the upload speed is 3.43 Mbps. How is that even possible with so many variables at play?
Just did another test on two different connections and BOTH report 1.14 Mbps.
My concern isn't even the slow speeds - after the initial backup is done, subsequent backups don't take too long. The support emails are a blatant lie. I would have respected you a lot more if you replied "we do have QoS policies in place to ensure all customers can upload files and not cause a bottleneck" - which appears to be the case, - rather than stating there is no throttling.