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DavidP on "Backup Fails"

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Hi. A long-ish story. I was using idrive successfully, backing up my QNAP NAS. I decided to upgrade my NAS firmware to a Beta version (seemed like a good idea at the time) even though I knew it would kill my iDrive client but I continued periodically backing up to iDrive using the Perl scripts.

Now QNAP has made a compatible iDrive client available and I've set that up. I've renamed the old backup and left it on the server. Everything looks good except that backup fails leaving nothing in the log to say why! I've tried manual backups and a scheduled backup with the same result.

The client appears to log in to the server but I'm not convinced any communication is happening. If I try to restore from the client I just get the 'busy' symbol ad infinitum and if I set up a backup schedule on the server it doesn't sync to the client.

I've submitted a ticket ID01080825 and I expect someone will get back to me when I hit the top of the queue, but I thought maybe I could preempt through you guys?

Any assistance gratefully received!

David


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