Hi,
I have a Samsung Galaxy Note 3 (Verizon + Android 5.0) and IDrive backs up everything except SMS. I have re-installed the app 3 times. I have changed the default messenger app to different apps and still no backup of the SMS.
The app looks like it is backing up the SMS and when I check there is nothing in the SMS folder in the app or even when I log into via my desktop.
Any ideas to what could be causing this issue?