I'm dismayed by the above posts. I'm in the same situation as many: coming from from Crashplan, found iDrive the mos similar in terms of usage, dashboard. As per some reviews, speed was ok. I was used to backup with Crashplan with speeds up to 6 Mbps or more; with iDrive is around 170Kbps!!!
As I understand from posts above, is there any chance that going through support, log errors etc. to improve speed, or we should give up? I tried, first response was VERY standard, was disappointed... I have 2TB to upload and don't want to spend 6 months to do so; and after be always "afraid" of too much backup... Thanks for answers