Support is not good. For example see my non-resolved problem:
Sync doesn't work. Especially when you try to sync the same files from different computers. It is not smart enough to determine which is the newest set of files. So it can override the sync folder with the oldest one. I have reported this and no solution, just emails saying that the problem are my computers.
I just moved back yo Google Drive, which sync feature works perfectly. Actually now is it called Backup and Sync and also includes backup utility and support for big files. It's 'active data protection' feature also works perfectly, that is, determine automatically which files of a backup setting has changed. Now my backup runs automatically on the background all the time and I have to do nothing. This doesn't work properly either in idrive.